IDD007/
IDD007HD Service - User Guide
Congratulations on making the right choice
with IDD007. It provides you with the best value for money when you
make IDD calls or use other value added services. In the office, you
can reach out and expand your business opportunities, and at home
you can stay in touch with family and friends around the world.
What’s more, dialing IDD007/ IDD007HD means you can access our great
value International Direct Dial from a HKBN Enterprise Solutions HOMELINE, all other
telephone lines and your mobile phone and have all your IDD calls on
one bill.
How to Make an IDD007 Call
No matter whether you are in your office, at home or using your
mobile phone, for calls or faxes, all you need is an IDD007
registered telephone then, dial the following:
(for faster connection)
e.g. When making a call to New York, you can dial
Note: If you have chosen to use a Personal Identification Number
(PIN), you will be prompted to enter your PIN.
If you want to obtain the detailed country code and area code
tables,
please call our Hotline at 121-129 or visit our
website [mini site URL]
How to Make an IDD007HD Call
No matter whether you are in your office, at home or using your
mobile phone, for calls or faxes, all you need is an IDD007HD
registered telephone then, dial the following:
(for faster connection)
e.g. When making a call to New York, you can dial
Note: If you have chosen to use a Personal Identification Number
(PIN), you will be prompted to enter your PIN.
If you want to obtain the detailed country code and area code
tables,
please call our Hotline at 121-129 or visit our
website [mini site URL]
Terms and
conditions for 「IDD007HD」
「IDD007HD」Charging Method
Ex 1: Redemption of Free Minutes on「IDD007HD」Service
Entitle Free Minutes = 60 minutes
Call duration = 28 minutes
Redemption duration = 28 minutes X 2 = 56 minutes
Free Minutes Redeemed = 56 minutes
Remaining Free Minutes in account = 60 minutes – 56 minutes = 4
minutes
Ex 2: Calculation Charge Minutes on「IDD007HD」Service
Call duration = 28 minutes
Charge Calculation = 28 minutes X 2 X Account’s IDD Rates
Ex 3: Calculation of「IDD007HD」Service with both Free Minutes and
Charge Minutes
Entitle Free Minutes = 30 minutes
Call duration = 28 minutes
Redemption duration = 28 minutes X 2 = 56 minutes
Free Minutes Redeemed = 30 minutes
Charge Minutes = 56 minutes – 30 minutes = 26 minutes
Charge Calculation = 26 minutes X Account’s IDD Rates
PIN Setting
If you choose to have a PIN for added security, please read the
following instructions.
Changing your Starter PIN
The starter PIN is your first time PIN. The starter PIN can only
be changed through your own IDD007 registered telephone.
Dial
Through your own IDD007 registered telephone
Enter your Starter PIN
Enter New PIN of 4 to 10 digits
Re-enter New PIN
Your Starter PIN is now changed. Please stay on the line for other
options or press * to hang up.
Enabling / Disabling PIN entry and changing your
PIN
After making your fist IDD007 call, you can easily change your
PIN and language options at anytime by following the flowchart
below.
Dial
When operation from your own IDD007 registered telephone
Dial
When operating from another IDD007 registered telephone
Dial
When operating from a non-IDD007 registered telephone
Press
Enter your IDD007 Registered Telephone No
Enter your PIN
Press
Enable/Disable PIN entry
Press
Change PIN
Press
Change Language Options
Please use a touch tone telephone to use IDD007
and to access our PIN Hotline
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